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Frequently Asked Questions
What is your working schedule?
You can reach the staff behind the phone line any time – they are available 24/7. You can reach us and order a service during weekends and bank holidays.
Can the cleaners come when I am not at home?
Of course, they can. In such cases, we make a key pick-up arrangement and then we bring them back to a previously specified location. We suggest you contact us and let us assist you in finding the way that works well for you.
What is your cleaners’ working schedule?
Our working hours can fit anyone’s needs. The cleaners’ schedule starts in the morning and ends in the evening. Also, they are available on weekends and bank holidays.
What types or kind of payments do you work with?
We accept payments from cards and cash.
What type of services do you deliver?
Eagle Family Cleaning Services provides a range of services, such as deep cleaning, carpet cleaning, coven cleaning and more. Suitable for the most of the average family’s household needs. Still, some of the services can be performed in commercial premises.
Do the cleaners have some kind of insurance?
Yes, they do. In a case of an accident or some kind of damage done to your property, we will cover the full price, as a compensation.
Is your company insured?
Yes. Eagle Family Cleaning Services is a cleaning provider that is fully-insured.
What happens if I am not happy with the cleaners’ work?
Тhat is very unlikely, but if it happens, please let us know and we will take all the necessary actions to redeem ourselves.